Frequently Asked Questions

What is Ace Explorer? Is Ace Explorer spyware/adware/malware? Is Ace Explorer really free? How can I un-install the Ace Explorer? Does Ace Explorer modify settings of Internet Explorer? Is Ace Explorer a secure browser? Why can't I access backward/forward dropdown menus? Why does Outlook Express always open links in Internet Explorer? Can I un-install Internet Explorer now that I have Ace Explorer? How do I make Ace Explorer my default browser? How does Ace Explorer work? Why can't I access some websites with Ace Explorer? How to Repair Internet Explorer 6 Using the Repair Tool. Ace Explorer keeps freezing up and must be shut down via ctrl-alt-del. How does Ace Explorer improve Internet browsing? What is the integrated search engine? What are the system requirements for Ace Explorer? What is Ace Explorer? Ace Explorer can be best described as a custom web browser application. Ace Explorer is a standalone application designed to expand services provided by Microsoft Internet Explorer. Is Ace Explorer spyware/adware/malware? No, Ace Explorer is not spyware/adware/malware. Ace Explorer does not collect any information from users and does not do anything without the users permission and we definitely don't advertise in our software. Is Ace Explorer really free? Yes, Ace Explorer is absolutely free! Ace Explorer is freeware. You can use it for free, no registration is required, and there are NO limitations whatsoever. How can I un-install Ace Explorer? Before you proceed to un-install the Ace Explorer, please make sure to close the program before performing an un-install. Once you have made sure that Ace Explorer is closed, then open your Control Panel, and open "Add or Remove Programs", and locate "Ace Explorer" in the list of installed programs. Click "Remove" to un-install Ace Explorer. Does Ace Explorer modify settings of Internet Explorer? The end-user is able to use Ace Explorer to modify the homepage and bookmarks of Internet Explorer. Ace Explorer doesn't modify settings of Internet Explorer, except the browser identification string. Is Ace Explorer a secure browser? Yes, Ace Explorer is secure. Since it's based on Internet Explorer, Ace Explorer is as secure as Internet Explorer. Ace Explorer supports all SSL secured websites. Ace Explorer's encryption length is the same as Internet Explorer's. Why can I not access backward/forward dropdown menus? To enable history backward/forward dropdown menus, Internet Explorer 5.5 or higher version should be installed. Why does Outlook Express always open links in Internet Explorer? This is a bug of Outlook Express. Please upgrade Outlook Express to version 6.0. Can I un-install Internet Explorer now that I have Ace Explorer? No, Ace Explorer used some of the system files from Internet Explorer. How do I make Ace Explorer my default browser? Click on "Tools" in the main menu, then click "Ace Explorer Options" then click on "Files and Protocols". You will see a huge button that reads "Set Ace Explorer as the default web browser" Click on it. Click on the "Ok" button. Click on the "Apply" button. How does Ace Explorer work? Based on services provided by Microsoft Internet Explorer, Ace Explorer renders and navigates HTML. Why can't I access some websites with Ace Explorer? If you can access the site with Internet Explorer you can access the same site with Ace Explorer. The trouble most likely is with the website you are trying to access being down or blocked by your ISP. How to Repair Internet Explorer Using the Microsoft Internet Explorer Repair Tool. A built-in feature of Internet Explorer that allows many internet problems to be fixed automatically. It's called the Internet Explorer Repair Tool, and you can find out how to use it here http://www.aceexplorer.com/repairie.htm. Some of the many problems I've seen which have been fixed by this tool include: - when you click on web links in Internet Explorer or Outlook Express, nothing happens. - download of large files from the internet hangs up at some point. - you get a "runtime error" message when starting up IE or OE. - certain menu items in Internet Explorer or Outlook Express are "greyed out", so that they cannot be selected. - some types of error messages where it is said that Iexplore.exe caused an Invalid Page Fault in the file Kernel32.dll - messages in one or more of the folders of Outlook Express (such as Inbox or Sent Items) cannot be deleted. Ace Explorer keeps freezing up and must be shut down via ctrl-alt-del. This sometimes happens if there is a problem with your Internet Explorer. Here is how you can fix it. On the Windows desktop, click on "Start" then click on "Settings" then click on "Control Panel" select "Add/Remove Programs" Scroll through the list. You will see "Microsoft Internet Explorer" Select it to un-install (Don't worry it won't uninstall it, I promise.) Then select the option to "Repair Internet Explorer" Follow the Instructions and then click the "OK" button. How does Ace Explorer improve Internet browsing? Ace Explorer is an Application built with MDI (Multiple-Document-Interface) technology. With MDI technology, fewer system resources are used, web page loading is faster, and all opened pages can be easily controlled at user's pleasure. What is the Integrated Search Engine? Ace Explorer is integrated with All the Internet, one of the most powerful search engines in the world, searching over 8 billion webpages. Users can search the Internet with Ace Explorer directly, without opening All the Internet's homepage. What are the system requirements for Ace Explorer? You will need a Pentium PC or higher. The operating system should be Windows 95, Windows NT, Windows 98, Windows 2000, Windows ME or Windows XP. Internet Explorer 5 or higher version should be installed. For Windows NT systems, Internet Explorer 6 is recommended.